Once setup, all family members need to do is download inRoute from their iPhone/iPad and their apps will be upgraded with your subscription too. If they have already downloaded the app, they can activate your subscription using the “Restore Previous Purchase” button available under their app’s “More” button > Upgrades.

For sharing routes between family members, you can use AirDrop, email or cloud storage with the options under the map’s Share icon (or the File menu on a Mac):
– AirDrop: Use the “Share” > AirDrop option to quickly transfer your route and pins to a nearby, unlocked device.
– Email: Use the “Mail Route” option and a file will be attached to your message that can be imported on another device running inRoute. To import from Mail on an iOS device, tap and hold the attached .GPX file (at the bottom of the message), tap “Share”, and from the second row of app icons select “inRoute” (this may be under the “More” button at the far right).
– Cloud storage: Use the “Export GPX to…” option to save the route to a cloud storage location. To import on another device, use the “Import” option under the “More” button (or the File menu on a Mac)

Problems Sharing Your Subscription

If a family member’s iPhone/iPad has not activated your “Pro for Families” subscription yet, there will be a lock icon above the map on their device. This usually occurs due to one of the following reasons:

1. In your list of family members, the family member has not been added (Settings app > Family). If needed, tap the Add Member button in the top toolbar to add them.
2. In your shared subscriptions, inRoute’s “Pro for Families” has not been added (Settings app > Family > Subscriptions). If so, tap “Manage Subscriptions”, tap your “Pro for Families” subscription, and set “Share with Family” to on (green).

If you still see a lock icon above the map on the family member’s device, tap the lock icon, and tap the “Restore Previous Purchase” button at the bottom of the Upgrades screen.

Show all FAQs

The post How does Family Sharing work? appeared first on inRoute.

Show all FAQs

The post On Pro plans, what happens to my saved routes and pins if the plan expires? appeared first on inRoute.

* Route elevation charts are currently limited to latitudes 56°S to 60°N.
* Severe weather alerts are available in the USA, Canada, Iceland, EU and Israel.

Show all FAQs

The post In what countries can inRoute be used? appeared first on inRoute.

• Tap the map’s More icon (on Mac, the Help menu), then “Upgrades”
• Tap “Restore Previous Purchase” at the bottom of the screen

Show all FAQs

The post I subscribed but can’t access some features. Why? appeared first on inRoute.

• Tap the map’s More icon (on Mac, the Help menu), then “Upgrades”
• Tap “Manage Subscription” to open the App Store’s Subscription page. 
• Tap the inRoute subscription to manage/cancel. If there is no Cancel option, you have already cancelled. If there is no inRoute subscription, you have not subscribed recently.

Or, you can also manage subscriptions through your App Store account settings from your device or a computer. The link below from Apple has general instructions for any subscription on the App Store: https://support.apple.com/HT202039#subscriptions

Show all FAQs

The post How can I manage/cancel a subscription? appeared first on inRoute.

• Tap the map’s More icon (on Mac, the Help menu), then “Upgrades”
• Tap “Restore Previous Purchase” at the bottom of the screen

For questions about sharing a Pro for Families subscription to family members, see How does Family Sharing work?

Show all FAQs

The post Can I use my purchase on my other device? appeared first on inRoute.

You can also view a full list of the app’s premium features on the Upgrades screen: tap the map’s More icon (on Mac, the Help Menu), then “Upgrades”.

Show all FAQs

The post How do I upgrade for premium features? appeared first on inRoute.

For help with CarPlay, please see our CarPlay Guide.

Or, email us using the app, which automatically includes app information helpful for troubleshooting: map’s More icon > Contact Support (on Mac, Help menu). If you’re unable to access the app’s Contact button, email us at support@inroute.com.

Show all FAQs

The post Are there other help options for iOS, CarPlay or Mac? appeared first on inRoute.

Show all FAQs

The post What devices are compatible? appeared first on inRoute.