1) Select the pin on the map, then select its name/ETA popup, and tap the pin icon on the details screen to pick a new color.

2) To change multiple pins at once, select the map’s Draw icon, draw around the pins, and use a “Set Color…” action to change their colors.

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To organize your Favorites, tap the “Select” or “Edit” button from the top toolbar, enabling multiple selection and showing additional tools for organizing your Favorites. 4 additional icons appear on the top toolbar (trash, new folder, move to new folder, and a Globe for dropping selected items back to the map).

Additionally, while organizing your Favorites with the “Select” or “Edit” button on the top toolbar, an Info icon will appear next to each item in your Favorites, that when tapped allows you to rename an item.

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.XLSX files can be imported directly from within inRoute, sent as email attachments to your device and opened from Mail, or shared from your spreadsheet app (.XLSX is the native format for MS Excel and supported by Apple Numbers and Google Sheets as well). For example,

1) Within inRoute, tap the map’s More icon (on Mac, the File menu), then tap “Import”, and select the file from its location.

2) Or, email the file to yourself. In the iOS Mail app, tap and hold the attached file, tap “Share”, then from the second row of app icons select “inRoute” (this may be under the “More” button at the far right). On a Mac, drag and drop the file onto inRoute.

.XLSX files must include a header row at the top, and during import you will be prompted to choose the columns that contain addresses (street, city, etc.), then the columns that contain the name to use for each map pin (first name, last name, business, etc). The format is flexible so a single column list of addresses works as well. Each row of the file creates a pin on the map, and the resulting route is automatically optimized if that is enabled under the Route button. Examples are available for download below:

inRoute_Template1.xlsx

inRoute_Template2.xlsx

Importing other File Types

For more information about importing files, see Can I import from files or other apps?

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Your routes are also automatically saved as Recents after every change: to access, tap the map’s More icon, then “Recents” (on Mac, “Recents” are available on the sidebar).

For additional help restoring map pins, contact us using the “More” button (on Mac, the Help menu), then “Contact Support”.

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Waypoint departure times can be set by tapping a waypoint in the list, then the “Leave at” tab, and these also use the time zone at that waypoint’s location. For example, setting a “Leave at” time of 07:00 means you plan to depart from the waypoint at 07:00 local time. To make planning across time zones easier, the time in the route’s departure time is also shown when setting the time for a single waypoint. 

Calculated arrival/departure times for the route are shown under the Turns button, or on the map by showing a pin’s details. By default, arrival/departure times are shown in local time zones for each route location. At the top of the list, a “Time Zone” button allows changing these times to use the route’s departure time zone instead.

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For a problem with map pin data, such as an incorrect label or address:

• Within inRoute, show the map pin’s details (select its name/ETA popup)
• Select the Share icon on the top toolbar, then “Show in Apple Maps” to transfer the pin to Apple Maps 
• In Apple Maps, Select “Report an Issue” on the pin’s details screen (near the bottom, you may need to slide up the bottom pane).

For a problem with route directions, such as not showing a faster route between two locations:

• On the map, select the first location of the leg with the incorrect directions, then show the pin’s details (select its name/ETA popup)
• Select the “progress” row, and the leg starting at that location will be highlighted in red on the map. 
• On the top toolbar select “Share Leg”, then select “Show in Apple Maps”. Apple Maps should open showing the same leg; if not, verify Apple Maps is using the same criteria for avoid tolls/highways. If the route is still different, please go to the last step below.
• Verify there are no traffic incidents (red minus icons) along the route that may be responsible for the irregular directions. If not, select the Info icon in Apple Maps, then “Report an Issue”. 
• If the route is different in Apple Maps, please share the leg to us instead using the “Mail Leg” option on the share screen (instead of “Show in Apple Maps” above). Provide a detailed description of the problem, and send to support@inroute.com.

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