{"id":3230,"date":"2022-05-13T19:10:34","date_gmt":"2022-05-13T19:10:34","guid":{"rendered":"https:\/\/inroute.com\/?post_type=ufaq&#038;p=3230"},"modified":"2023-05-16T09:17:43","modified_gmt":"2023-05-16T13:17:43","slug":"how-can-i-report-map-problems","status":"publish","type":"ufaq","link":"https:\/\/inroute.com\/faq\/how-can-i-report-map-problems\/","title":{"rendered":"How can I report map data problems like incorrect labels or directions?"},"content":{"rendered":"<style>.ewd-ufaq-faq-display-style-block.ewd-ufaq-post-active, .ewd-ufaq-faq-display-style-block.ewd-ufaq-post-active a,.ewd-ufaq-faq-display-style-block:hover, .ewd-ufaq-faq-display-style-block:hover a, .ewd-ufaq-faq-display-style-block:hover h4 { background-color: #92cf42 !important; }.ewd-ufaq-faq-display-style-border_block.ewd-ufaq-post-active, .ewd-ufaq-faq-display-style-border_block:hover, .ewd-ufaq-faq-display-style-border_block:hover h4 { background-color: #92cf42 !important; }.ewd-ufaq-faq-display-style-border_block .ewd-ufaq-faq-body { border-color: #92cf42 !important; }.ewd-ufaq-faq-display-style-border_block .comment-reply-title, .ewd-ufaq-faq-display-style-border_block:hover .comment-reply-title { background-color: transparent !important; }<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='set_order' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp-json\/wp\/v2\/ufaq\/3230' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-3230-en2oVD99hY' data-post_id='3230'>\n\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#'>\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow can I report map data problems like incorrect labels or directions?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategories:\n\t\n\t\tRoute Planning, \n\t\n\t\tTop Questions\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\r\n<p>inRoute uses Apple&#8217;s map data for search and directions by default, and the steps below can be used to report a problem to Apple starting within inRoute.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>For a problem with map pin data, such as an incorrect label or address:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>Within inRoute, show the map pin&#8217;s details (select its name\/ETA popup)<\/li>\r\n<li>Select the Share icon on the top toolbar, then &#8220;Show in Apple Maps&#8221; to transfer the pin to Apple Maps\u00a0<\/li>\r\n<li>In Apple Maps, Select &#8220;Report an Issue&#8221; on the pin&#8217;s details screen (near the bottom, you may need to slide up the bottom pane).<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>For a problem with route directions, such as not showing a faster route between two locations:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>On the map, select the first location of the leg with the incorrect directions, then show the pin&#8217;s details (select its name\/ETA popup)<\/li>\r\n<li>Select the &#8220;progress&#8221; row, and the leg starting at that location will be highlighted in red on the map.\u00a0<\/li>\r\n<li>On the top toolbar select &#8220;Share Leg&#8221;, then select &#8220;Show in Apple Maps&#8221;. Apple Maps should open showing the same leg; if not, verify Apple Maps is using the same criteria for avoid tolls\/highways. If the route is still different, please go to the last step below.<\/li>\r\n<li>Verify there are no traffic incidents (red minus icons) along the route that may be responsible for the irregular directions. If not, select the Info icon in Apple Maps, then &#8220;Report an Issue&#8221;.\u00a0<\/li>\r\n<li>If the route is different in Apple Maps, please share the leg to us instead using the &#8220;Mail Leg&#8221; option on the share screen (instead of &#8220;Show in Apple Maps&#8221; above). Provide a detailed description of the problem, and send to support@inroute.com.<\/li>\r\n<\/ul>\r\n<p><a href=\"https:\/\/inroute.com\/support\/\">Show all FAQs<\/a><\/p>\r\n\r\n\r\n<!--themify_builder_content-->\n<div id=\"themify_builder_content-3230\" data-postid=\"3230\" class=\"themify_builder_content themify_builder_content-3230 themify_builder tf_clear\">\n    <\/div>\n<!--\/themify_builder_content-->\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/inroute.com\/faq\/how-can-i-report-map-problems\/'>\n\t\t\n\t\tURL\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div><!--themify_builder_content-->\n<div id=\"themify_builder_content-3230\" data-postid=\"3230\" class=\"themify_builder_content themify_builder_content-3230 themify_builder tf_clear\">\n    <\/div>\n<!--\/themify_builder_content-->\n","protected":false},"excerpt":{"rendered":"<p>A How can I report map data problems like incorrect labels or directions? Categories: Route Planning, Top Questions inRoute uses Apple&#8217;s map data for search and directions by default, and the steps below can be used to report a problem to Apple starting within inRoute.\u00a0 For a problem with map pin data, such as an [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[31,35],"ufaq-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I report map data problems like incorrect labels or directions? - inRoute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inroute.com\/faq\/how-can-i-report-map-problems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I report map data problems like incorrect labels or directions? - inRoute\" \/>\n<meta property=\"og:description\" content=\"A How can I report map data problems like incorrect labels or directions? 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